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Privacy Policy

At Larimar Digital, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Information We Collect

We may collect the following types of information when you interact with our website, services, or platforms:
1. Personal Information : such as your name, email address, phone number, billing/shipping address, and payment details.
Account Information: login credentials, subscription details, preferences, and settings.
Transaction Information: order history, invoices, and payment records.
Technical Information: IP address, browser type, operating system, and usage data gathered via cookies and analytics tools.
Communication Data: information you provide when contacting us for support, inquiries, or feedback.

2. How We Use Your Information

We use your personal information to:
Provide, maintain, and improve our services
Process payments and fulfill orders.
Communicate with you regarding your account, updates, or promotional offers.
Personalize your user experience.
Monitor site performance and prevent fraud or misuse.
Comply with legal obligations, industry regulations, and enforce our terms of service.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
Service providers (such as payment processors, hosting partners, and analytics providers).
Legal authorities when required by law or to protect rights, safety, or security.
Business transfers if Larimar Digital undergoes a merger, acquisition, or asset sale.
All third parties are required to handle your data securely and only use it for the intended purpose.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer required, it is securely deleted or anonymized.

5. Data Deletion Policy

You have the right to request deletion of your personal data at any time.

How to request deletion:

Send an email to info@larimar.digital with the subject line “Data Deletion Request”. Please include your name, registered email address, and any relevant account details so we can verify your identity.

What will be deleted:

Your user profile and account information.
Order history and related data.
Subscription and membership details.
Preferences, settings, and user-generated content.

What may be retained:

Certain data may still be stored if required by law or for legitimate business purposes, such as:
Transaction records needed for accounting or tax compliance.
Data necessary for legal claims, dispute resolution, or enforcement of agreements.
Anonymized or aggregated data that cannot identify you.

Timeline:

We will process and complete data deletion requests within 30 business days of verifying your identity. In some cases, especially with backups, full removal may take longer; we will notify you if so.

Verification:

To protect against unauthorized requests, we will verify your identity before proceeding with deletion. Additional information may be required.

Impact of deletion:

After your data is deleted, you may lose access to services tied to your account (such as active subscriptions).

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:
Access your personal data.
Request correction of inaccurate or incomplete information.
Request deletion (see Data Deletion Policy above).
Restrict or object to certain processing.
Request a copy of your data in a portable format.
To exercise these rights, please contact us at info@larimar.digital.

7. Cookies & Tracking

We use cookies and similar technologies to:
Improve site performance.
Analyze visitor traffic and usage patterns.
Deliver personalized content and marketing.
You may adjust your browser settings to refuse cookies, though some site features may not function properly as a result.
Requests to exercise these rights may be submitted to info@larimar.digital.

8. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children. If we become aware that a child has provided personal information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us by writing to info@larimar.digital.

1. Information We Collect

We may collect the following categories of information:
Personal Information : Name, email address, phone number, company details, job title, and any information you provide through contact forms or service inquiries.
Account & Service Data: Information provided when you create an account, subscribe to a service, or participate in demonstrations.
Technical Data: IP address, browser type, device information, operating system, and browsing activity on our website (via cookies or similar technologies).
Marketing Data: Preferences for receiving communications, survey responses, and engagement with our campaigns.
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Contact

778 789 8228

info@larimar.digital

607-8533 River District Cross, Vancouver, BC, V5S 0H2, Canada

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